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            您的位置:首頁 > 英語口語 > 英語口語話題

            • 英語口語話題

            • 9.3.5 同意退貨

              2011-04-02 所屬欄目:英語口語話題

              3.5 Agree to Return 同意退貨

              M: Can I help you?

              W: Yes, can I return this article, please?

              M: May I know the reason , madam?

              W: You see, I bought it for my husband, but he doesn't like it

            • 9.3.4 廚具銷售

              2011-04-02 所屬欄目:英語口語話題

              3.4 Sell Kitchen Ware 廚具銷售

              M: Yes, madam? Can I help you?

              W: Oh, yes, please. But you are just closing, aren't you?

              M: Well, yes, we are, madam. The shop shuts down in five minutes.

              W

            • 9.3.3 鮮花銷售

              2011-04-02 所屬欄目:英語口語話題

              3.3 Sell Flowers 鮮花銷售

              W: Good morning, sir. May I help you?

              M: It's our anniversary today. I am looking for the same flowers as the ones in her wedding bouquet.

              W: What do they look like

            • 9.3.2 香水銷售

              2011-04-02 所屬欄目:英語口語話題

              3.2 Sell Perfume 香水銷售

              M: Good afternoon, madam. May I help you?

              W: Do you have some new perfume?

              M: I am sorry, madam. I didn't hear you. It's too noisy here. Could you please say it ag

            • 9.3.1 服裝銷售

              2011-04-01 所屬欄目:英語口語話題

              3.1 Sell Clothes 服裝銷售

              M: Hello, can I help you?

              W: Yes,I wanna buy a skirt.

              M: What color and what style do you like?

              W: I am not sure.

              M: Well, you can have a look at our skirts ha

            • 9.2.7 結賬退房

              2011-04-01 所屬欄目:英語口語話題

              2.7 Check Out 結帳退房

              W: Good morning, sir. What can I do for you?

              M: I am leaving at 10:00, so I'd like to settle my account now.

              W: Yes, sir. May I have your room number?

              M: My room nu

            • 9.2.6 處理物品遺失

              2011-04-01 所屬欄目:英語口語話題

              2.6 Something Lost 處理物品遺失

              M: Good afternoon, how can I help you?

              W: Someone has stolen my gold necklace.

              M: I am sorry to hear about that. Would you mind coming with me to my office and

            • 9.2.5 洗衣服務

              2011-04-01 所屬欄目:英語口語話題

              2.5 Laundry Service 洗衣服務

              M: Excuse me, have you got any laundry? The laundryman is here to collect it.

              W: Yes, I have. Here are my blouse, coats and stockings.

              M: Anything else?

              W: Oh,

            • 9.2.2 接待入。ㄎ搭A訂)

              2011-03-31 所屬欄目:英語口語話題

              2.2 Receive a Guest Who Hasn’t Reservation 接待入。ㄎ搭A訂)

              W: Good afternoon, is there a vacant room here?

              M: We are practically full up, but I will see. What do you want, a single room or a

            • 9.2.4 喚醒服務

              2011-03-31 所屬欄目:英語口語話題

              2.4 Wake-up Service 喚醒服務

              W: What can I do for you, sir?

              M: I am Tim Green in Room 1021 and I want a wake-up call at 5:30AM tomorrow.

              W: Yes, I see. 5:30AM Mr. Green, Room 1021.

              M: I wa

            • 9.2.3 送餐服務

              2011-03-31 所屬欄目:英語口語話題

              2.3 Food Service 送餐服務

              W: Room service, good afternoon. Can I help you?

              M: Good afternoon, my name is Cooper. I am in room 1405. I'd like to order two ham sandwiches and a large pot of coffe

            • 9.2.1 接待入。ㄒ杨A訂)

              2011-03-31 所屬欄目:英語口語話題

              2.1 Receive a Guest Who Has Reservation 接待入。ㄒ杨A訂)

              W: Good morning, sir. Can I help you?

              M: Good morning. I have a reservation for a single room with a bath here.

              W: May I have your n

            • 9.1.9 旅程安排

              2011-03-31 所屬欄目:英語口語話題

              1.9 Trip Arrangements 旅程安排

              M: Well, that's it. 7 appointments in Paris at beginning of next week, and 4 in Frankfurt at the end of the week.

              W: It's certainly a tight schedule.

              M: Now i

            • 9.1.8 會議安排

              2011-03-30 所屬欄目:英語口語話題

              1.8 Meeting Arrangements 會議安排

              M: Jane, we are going to have a board meeting next Friday. Will you please arrange it for me?

              W: Certainly, Mr. Robert. But can I have your plan?

              M: Sure. Ac

            • 9.1.7 作筆錄

              2011-03-30 所屬欄目:英語口語話題

              1.7 Take Notes 作筆錄

              M: Are you doing anything right now, Diana?

              W: I am typing a report for the moment, Mr. Robbins. Anything I need to do?

              M: Will you please cut it for a while and come in

            • 9.1.6 電話預訂機票

              2011-03-30 所屬欄目:英語口語話題

              1.6 Call to Book a Plane Ticket 電話預訂機票

              W: Thank your for calling World Airline. What can I do for you?

              M: I need to book a plane ticket to London.

              W: Round-trip or one-way?

              M: One-wa

            • 9.1.5 電話預訂餐廳

              2011-03-30 所屬欄目:英語口語話題

              1.5 Call to Book a Restaurant 電話預訂餐廳

              M: Do you take reservations?

              W: Of course. Reservations aren't necessary, but we recommend them as our restaurant can get quite busy.

              M: I need a t

            • 9.1.4 電話預訂賓館

              2011-03-30 所屬欄目:英語口語話題

              1.4 Call to Book a Hotel Room 電話預訂賓館

              W: Hello, Beijing Hotel.

              M: Hello! Do you have any rooms available tomorrow night?

              W: Sure.How many rooms do you need?

              M: Just one.

              W: What k

            • 9.1.2 接機

              2011-03-29 所屬欄目:英語口語話題

              1.2 Meet Someone at the Airport 接機

              M: Welcome to San Francisco!

              W: It's great to be here.

              M: I am David. I'll be taking care of you during your stay here.

              W: I am Tina. Great to meet y

            • 9.1.1 接待來賓

              2011-03-29 所屬欄目:英語口語話題

              1.1 Receive a Visitor 接待來賓

              M: Good afternoon, Mrs. White.

              W: Good afternoon, Mr. Black. Haven't seen you for a long time. Can I help you?

              M: Can I see Mr. Cooper, your manager now?

              W:

            • 9.1.3 接聽商務電話

              2011-03-29 所屬欄目:英語口語話題

              1.3 Answer a Business Call 接聽商務電話

              W: Hello, ABC company.

              M: Hello, this is Mr. Morris Pitt. I'd like to speak to Mr. Bell, please.

              W: Just a moment. I am sorry. At the moment, he is ou

            • 8.7.3 妥善處理賠償

              2011-03-29 所屬欄目:英語口語話題

              7.3 About the Compensation 答應對方索賠

              W: I have something very unpleasant to talk over with you, John.

              M: Do you mean the quality of the instruments you mentioned in your cable of Sep, 5th?

            • 8.7.2 拒絕對方索賠

              2011-03-28 所屬欄目:英語口語話題

              7.2 Refuse to to Settle a Claim 答應對方索賠

              M: I've something very unpleasant to talk with you. Upon the arrival of the first consignment, it was found that about 50% of the sixty cases of pineap

            • 8.7.1 答應對方索賠

              2011-03-28 所屬欄目:英語口語話題

              7.1 Agree to Settle a Claim 答應對方索賠

              M: The consignments of chemical instruments have just reached us. We have to lodge a claim against you for inferior quality I am afraid.

              W: Is there anyt

            • 8.6.3 貨物失竊保險

              2011-03-28 所屬欄目:英語口語話題

              6.3 Insurance against Theft 貨物失竊保險

              M: During the last two years, there has been a great increase in goods stolen abroad.

              W: If they steal the entire package, that would be theft. So they d

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