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            英語資訊
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            9.4.4 處理抱怨

            Source: 互聯網    2011-04-04  我要投稿   論壇   Favorite  
            4.4 Deal With Complaining 處理抱怨

            W: Is anything the matter, sir?

            M: Yes, it's my steak.

            W: What's wrong with it, sir?

            M: It's too raw. I wanted mine well done, but this one here is almost medium.

            W: I am sorry you didn't enjoy it, sir. I will return it to the kitchen and bring you one that is well cooked. How is your steak this time, sir?

            M: Very good. It's done just right this time, thank you.

            W: I am glad you enjoy it. I will tell this to the chef. Would you like some more beer?

            M: Yes, please give me another Calsberg.

            W: Can I bring you some dessert?

            M: No, thank you. I've had enough.

            W: How about some coffee or tea then?

            M: Yes, I will have a cup of coffee.
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